Privacy Policy
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Profile information
- WhatsApp business account information
- Payment and billing information
Usage Information
- Information about how you use our services
- Log data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, and events
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing and Disclosure
We may share your information in the following situations:
With Your Consent
We may share your information when you give us explicit consent to do so.
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
4. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is 100% secure.
Security Measures
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your information
- Objection: Object to processing of your information
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information and improve our services.
Types of Cookies
- Essential Cookies: Necessary for the website to function
- Analytics Cookies: Help us understand how visitors use our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
8. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
privacy@wacap.io
Phone
+1 (555) 123-4567
Address
123 Business Street
Tech City, TC 12345
United States
This privacy policy is effective as of October 26, 2025.