WACAP
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Key features and functionalities of WhatsApp Chatbot Platform

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AI-powered conversations

Go beyond “Hi [Name]” — make every reply feel human

  • image Activate ChatGPT to turn robotic scripts into dynamic, context-aware conversations.
  • image Personalize conversations based on customer data and previous interactions.
  • image Fix broken language translations instantly to avoid “Sorry, I don’t understand” moments.

Replace repetitive queries with 24/7 bot power

Build intelligent chatbots without writing a single line of code

  • image Design drag-and-drop workflows for order updates, booking confirmations, or returns — in minutes.
  • image Serve customers in 90+ languages, day or night, without hiring a global support team.
  • image Free agents from routine chats (e.g., “Where’s my order?”) to tackle complex issues faster.
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Sell directly in WhatsApp chats

Turn conversations into checkouts — no app-switching

  • image Showcase product catalogs inside chats (with prices, images, SKUs).
  • image Let customers pick sizes, add items to carts, and pay without leaving WhatsApp.
  • image Auto-send shipping updates and reorder reminders to boost repeat sales.

Assign leads like a pro – no micromanaging

Route chats to the right rep instantly

  • image Set rules to assign chats based on criteria like location, department, or agent availability.
  • image Let bots qualify leads (e.g., “What’s your budget?”) before handing off warm prospects to sales.
  • image Balance workloads by automatically rotating assignments among team members.
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Benefits of using WhatsApp chatbot platform

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01
Scan and qualify leads 24/7

Your chatbot screens prospects (“Budget? Timeline?”), routes hot leads to sales, and nurtures curious buyers with tailored content — automatically.

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02
Respond and nurture effortlessly

Auto-send rich-media guides (videos/PDFs) the moment prospects ask. No delays, no ghosting — just 90%+ reply rates.

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03
Share catalogs, demos, and guides

Zero dead links — just 5X higher engagement by showcasing products via PDFs, send video tutorials, or embed pricing within chats.